ORDERS.
All our products are available exclusively through pre-orders.
How It Works:
- Explore our collections and choose your items.
- Place your order.
- Await the delivery.
PRIVACY POLICY.
Thank you for visiting Outdated Clothing Store. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide on our website.
1. Information We Collect:
We may collect personal information, including but not limited to your name, email address, shipping address, billing information, and other relevant details necessary for order processing and customer support.
2. How We Use Your Information:
We use the collected information for order fulfillment, customer support, and to enhance your shopping experience. This may include communicating with you about your orders, promotions, and updates about our products and services.
3. Security:
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
4. Cookies:
We may use cookies and similar technologies to enhance your browsing experience on our website. You can manage cookie preferences through your browser settings.
5. Third-Party Services:
We may use third-party services, such as payment processors, to facilitate transactions. These third parties have their own privacy policies, and we encourage you to review them.
6. Sharing Your Information:
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you.
7. Children’s Privacy:
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.
8. Changes to This Privacy Policy:
We reserve the right to update this Privacy Policy at any time. Please review this page periodically for changes. Your continued use of our website after any modifications signifies your acceptance of the updated policy.
9. Contact Us:
If you have any inquirers regarding our Privacy Policy, please contact us.
By using our website, you consent to the terms outlined in this Privacy Policy.
PAYMENT METHOD.
This Payment Policy outlines the accepted payment methods and related terms for purchases made through our store. By placing an order, you agree to the payment terms described below.
Here’s how it works:
1. Direct Bank Transfer
Direct Bank Transfer is available as a secure payment option for customers who prefer to pay directly from their bank account.
- After placing an order, you will receive our bank account details and a unique payment reference.
- Payments must be made within 5 business days of placing the order. Orders not paid within this period may be automatically cancelled.
- Please use the provided order reference when making the transfer to ensure accurate processing.
- Orders will only be processed, prepared, and shipped once full payment has been received and confirmed.
- Bank charges, transfer fees, or currency conversion costs are the responsibility of the customer.
2. Cash on Delivery (COD)
Cash on Delivery is available for selected locations.
- Full payment is required in cash at the time of delivery.
- Customers must ensure the exact or sufficient cash amount is available upon delivery.
- Failure to complete payment at delivery will result in the order being cancelled.
- Repeated non-payment of COD orders may lead to restrictions on future purchases.
3. Order Confirmation & Processing
- Orders paid via Direct Bank Transfer will be confirmed only after payment reflection/verification.
- We reserve the right to refuse or cancel any order if payment conditions are not met.
4. Refunds & Cancellations
- Refunds for Direct Bank Transfer payments will be processed back to the original bank account used for payment.
- COD orders can be cancelled prior to dispatch; however, cancellation requests made after shipment may incur delivery or handling charges.
- Refund processing times may vary depending on the bank or payment method used.
5. Changes to This Policy
We reserve the right to update or modify this Payment Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
For questions or further clarification regarding payments, please contact our support team before placing your order.
SHIPPING.
We prioritize a seamless and swift delivery experience for our customers. Here’s what you need to know about our shipping:
1. Shipping Fee:
All purchases have a shipping fee based on yango prices. No minimum purchase required!
2. Fast and Reliable Delivery:
Our dedicated delivery ensures that your items reach your doorstep quickly and reliably.
3. Service Area:
Our local shipping service covers Windhoek only. If you are within this area, you can take advantage of our convenient local delivery option.
4. Delivery Times:
Expect your package to arrive within 1 weeks from the date of order confirmation. Note that delivery times may vary.
5. Need Assistance?
If you have any questions about your order, delivery, or anything else, our customer support team is here to assist you.
RETURN POLICY.
All sales are final. No returns. No exchange.
We only accept returns / exchanges on defective products & errors.